Independent advisory for restoration contractors navigating insurance claims, lead source strategy, and revenue recovery — from someone still in the field.
Most consultants advise from the outside. Charles Omajuwa has operated on both sides of the claim — as a third-party administrator for carriers and as a multi-location restoration franchise owner. That dual vantage is your edge.
Ongoing strategic access to guidance on claims documentation, carrier relationships, and revenue optimization — one contractor per market.
A forensic review of your claims pipeline, Xactimate documentation, and adjuster touchpoints to identify where revenue is being left on the table.
Implementation-level engagement to close the gaps identified in your audit — covering documentation standards, supplement workflows, and dispute protocols.
Build a referral ecosystem that doesn't depend on a single source — plumbers, adjusters, property managers, and community networks that send consistent work.
Charles Omajuwa built his advisory practice from a foundation most consultants don't have — twelve years in third-party insurance claims administration, followed by launching and scaling two PuroClean franchise locations in Los Angeles.
He understands how carriers think, how adjusters prioritize, and how documentation decisions made in the first 48 hours determine whether a job earns what it should.
Read Full BioI've watched restoration contractors do excellent work and still lose revenue to documentation gaps, carrier interference, and referral source dependency. That ends here.
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